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Frequently Asked Questions

  • How does the pickup process work at Keflavik International Airport?

    Arriving at Keflavik International Airport is hassle-free with Easy Transfer. Simply collect your luggage upon landing, and our driver will be waiting for you with your name written on a signboard in the arrivals hall, monitoring your flight status. Once you meet our driver, you'll be taken straight to your accommodation.

  • How many passengers and luggage items can Easy Transfer accommodate?

    Our 1-4 passenger service accommodates up to 3 large luggage items. For larger groups or those with more luggage, we recommend our 5-8 passenger cars, ensuring ample space for a comfortable journey.

  • Is online booking available for larger groups exceeding 8 passengers?

    Online booking is available for up to 8 passengers. For larger groups, please contact us at info@easytransfer.is to inquire about availability and prices. We'll be happy to assist you in arranging transportation for your group.

  • What happens if my flight is delayed?

    Your driver will monitor your flight information to accommodate any delays. Our driver will wait for up to 70 minutes after the plane arrives, ensuring that you receive prompt and reliable transportation upon your arrival at Keflavik International Airport.

  • Is Easy Transfer available for transportation beyond Reykjavík?

    While our primary focus is on journeys from Keflavik International Airport to accommodations in the Reykjavík areas, Easy Transfer also offers transportation services to other destinations within Iceland. Please contact us at info@easytransfer.is to inquire about availability and pricing for transportation to your desired destination.

  • What forms of payment are accepted for Easy Transfer services?

    Easy Transfer accepts various forms of payment, including credit cards, debit cards, and cash. You can choose your preferred payment method at the time of booking or payment upon arrival at your destination.

  • Can I make changes to my booking after it has been confirmed?

    Yes, you can make changes to your booking after it has been confirmed, subject to availability. Please contact us at info@easytransfer.is as soon as possible to request any changes, and we will do our best to accommodate your request.

  • Is Easy Transfer available for last-minute bookings?

    While we recommend booking in advance to secure your preferred transfer arrangements, Easy Transfer also accepts last-minute bookings subject to availability. Please contact us at info@easytransfer.is to check availability and make a reservation.

  • Are there any additional fees or surcharges for Easy Transfer services?

    Easy Transfer strives to provide transparent pricing with no hidden fees or surcharges. The quoted price at the time of booking is inclusive of all applicable taxes and fees, ensuring a hassle-free and transparent booking experience for our customers.

  • Can I request additional stops during the journey with Easy Transfer?

    Yes, you can request additional stops during the journey with Easy Transfer, subject to availability and prior arrangement. Please inform us of any additional stops you require during the booking process, and we will do our best to accommodate your request. Additional charges may apply depending on the duration and distance of the stops.

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