For private tours, your guide will pick you up directly outside your selected pickup location at the scheduled time. Please be ready on time to ensure a smooth start.

We recommend dressing for Icelandic weather, which can change quickly. Wind, sunshine, snow, and rain can all show up in a single day. Warm, layered clothing is especially important during the winter season, and comfortable shoes are essential, as many stops involve short walks on uneven ground.

We’ll make regular stops along the way for food and drinks to keep everyone energized. Some tours include lunch (check the tour inclusions), and if not, we’ll stop at our go-to local spots for a proper bite to eat.

Our tours are designed to run in a wide range of conditions. Iceland’s climate can shift quickly, and when it does, parts of a trip may need to be adapted. If that happens, we’ll aim to keep the experience as close to the original plan as possible or offer comparable alternatives.

Challenging weather is part of what makes Iceland unique, and it doesn’t automatically stop us from operating. However, guest and staff safety is always the deciding factor. Wind strength and road safety are closely monitored, and guides may shorten or end a tour if conditions become risky. If a tour cannot continue, a full or partial refund will be applied based on the circumstances.

Yes, private tours can often be tailored to your preferences. If you’d like to adjust stops or timing, please let us know in advance so we can confirm what’s possible.

Tours can be canceled free of charge up to 24 hours before the scheduled start time. Cancellations within 24 hours are non-refundable.

The Northern Lights are one of nature’s wild cards, incredible, but never guaranteed. While sightings can’t be promised, we’ll happily point out good viewing areas and keep you informed about solar activity and cloud forecasts to give you the best possible chance.

Tipping isn’t expected in Iceland, but it’s always appreciated when someone feels their guide went the extra mile. There’s no standard amount, it’s entirely up to you and what feels right. Cash tips are welcome in any currency.

Another great way to support both your guide and Easytransfer is by sharing your experience. Recommending us to others or leaving a review on platforms like TripAdvisor, Google, or Facebook genuinely makes a difference, and of course, telling friends about a great trip never hurts.

While we recommend booking in advance to secure your preferred transfer arrangements, Easy Transfer also accepts last-minute bookings subject to availability. Please contact us at info@easytransfer.is to check availability and make a reservation.

Easy Transfer strives to provide transparent pricing with no hidden fees or surcharges. The quoted price at the time of booking is inclusive of all applicable taxes and fees, ensuring a hassle-free and transparent booking experience for our customers.

Our sedans are suitable for 1-3 passengers and can accommodate up to 3 large suitcases and 3 carry-on bags.

Our minivans are suitable for 1-7 passengers and can accommodate up to 7 large suitcases and 6 carry-on bags.

Our sprinters are suitable for 1-12 passengers and can accommodate up to 12 large suitcases and 12 carry-on bags.

For larger groups, please contact us at info@easytransfer.is